General Terms and Conditions of Sale

GENERAL TERMS AND CONDITIONS OF SALE

Preamble

This site is operated by HUAWEI AIR BLOWER, a commercial brand of CONSULTIK SARL, with its registered office at 6 rue Louis Delplace, 93700 DRANCY, registered in the BOBIGNY Trade and Companies Register under number 803 897 628.

These general terms and conditions of sale apply to all orders placed with HUAWEI AIR BLOWER (hereinafter referred to as "THE SELLER"), for all items offered on the website www.huawei-air-blower.eu by a natural or legal person (hereinafter referred to as "THE CLIENT"). Consequently, the fact that any person orders a product offered for sale on the HUAWEI AIR BLOWER website implies full and complete acceptance of these general terms and conditions of sale, which the Customer acknowledges having read prior to his order.

The clauses

Article 1: INTEGRITY

These General Terms and Conditions express all the obligations of the parties. In this sense, the Client is deemed to accept without reservation all the provisions of these general terms and conditions of sale. HUAWEI AIR BLOWER undertakes to respect its role as a reseller within the framework of these conditions.

Article 2: PURPOSE

The purpose of these General Terms and Conditions is to define the rights and obligations of the parties in connection with the online sale of items offered by HUAWEI AIR BLOWER to the Customer, from the order to delivery, including payment and use of services made available by HUAWEI AIR BLOWER.

Article 3: SCOPE OF APPLICATION

These General Terms and Conditions of Sale (GTC) apply to all sales of Products, made through HUAWEI AIR BLOWER's websites and telephone conversations, which are an integral part of the Contract between the Customer and the Seller. The Seller reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or first payment in the case of multiple payments) of the order. These General Terms and Conditions can be consulted on the HUAWEI AIR BLOWER website at the following address: www.huawei-air-blower.eu The Seller also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares that he has read all these General Terms and Conditions of Sale, and where applicable the Special Terms and Conditions of Sale relating to a product or service, and accepts them without restriction or reservation. The Client acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs. The Client declares that he is in a position to enter into a legal contract under French law or to validly represent the natural or legal person for whom he undertakes to do so. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.

Article 4: ORDER

ACCEPTANCE OF THE CONDITIONS BY THE CUSTOMER

These Terms and Conditions can be read directly on the website www.huawei-air-blower.eu At the Client's simple request, they can also be sent by e-mail.

The fact that the Customer ticks the box "I accept the general terms and conditions of sale", before proceeding with the secure payment, constitutes an irrevocable acceptance which can only be challenged in the cases restrictively provided for in these general terms and conditions of sale under the paragraph "right of withdrawal".

By this act, the Client acknowledges having read and understood these Conditions and accepts them.

The purchase by telephone also implies the acceptance of these Conditions which he acknowledges having previously read, understood and accepted in the above-mentioned conditions.

ORDER PLACEMENT

The Customer can place his order with HUAWEI AIR BLOWER by internet 24 hours a day, 7 days a week, or by phone from Monday to Friday from 10am to 6pm.

The ordering process consists of 6 successive steps. Once the selection of products has been made, and the basket validated, the Customer must:

clearly identify the selected products on the website www.huawei-air-blower.eu;
indicate the quantities requested;
identify yourself either by entering your email address and password, which are strictly personal, or by mentioning all the information usually requested for an online registration;
clearly indicate the information necessary for delivery. This concerns in particular the precise delivery address as well as any restrictions on the accessibility of the place of delivery (building, floor, digicode, etc.);
indicate the delivery method chosen;
finally, indicate the payment method chosen.

Once the payment method has been selected, the Customer must proceed to the payment of his order on the secure interface, which will formalize in a firm and definitive way the sales contract between him and HUAWEI AIR BLOWER.

Any order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will occur in the context of a possible exchange and the guarantees mentioned below.

In all cases, the online provision of the credit card number and the final validation of the order by the Customer will be worth proof of the order and the sums due for the products selected in the order. This validation is equivalent to signature and acceptance of all operations carried out on the www.huawei-air-blower.eu website.

ORDER CONFIRMATION

An e-mail is automatically sent to the customer to confirm the order, provided that the e-mail address indicated in the registration form is correct.

The Client must verify the completeness and conformity of the information it provides to HUAWEI AIR BLOWER. The latter cannot be held responsible for any input errors and the consequences in terms of delays or delivery errors. In this context, all costs incurred for the reshipment will be borne by the Customer.

ORDER FOLLOW-UP

The Customer may at any time consult the status of his order by consulting the "My account" section on the website www.huawei-air-blower.eu This tracking allows the Customer to know the status of his order processing, but also the status of shipment or delivery of his packages. This last tracking of delivery is carried out in interface with the Internet means of tracking carriers. HUAWEI AIR BLOWER cannot therefore be held responsible for unavailability or errors that may affect the information provided by its carriers. HUAWEI AIR BLOWER nevertheless strives to make this information as clear as possible and to make transport as reliable as possible with its carriers. The Customer may at any time contact HUAWEI AIR BLOWER's customer service department to be informed of the status of his order.

PROOF OF ORDER

The computerised registers, kept in HUAWEI AIR BLOWER's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments made between the parties.

The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

HUAWEI AIR BLOWER reserves the right to refuse any Order from a Customer with whom a dispute exists or arises during the processing of an Order, in particular a payment dispute.

Article 5: PRICES

The prices of products sold through the websites are indicated in Euros excluding tax for the items sold. For all products shipped outside the European Union and/or DOM-TOM, the price is automatically calculated excluding tax on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These duties and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to inquire about these aspects with the corresponding local authorities. HUAWEI AIR BLOWER reserves the right to change its prices at any time in the future. The telecommunication costs necessary to access the Company's Internet sites are the responsibility of the Client. If necessary, also the delivery costs.

Article 6: PRODUCTS AND SERVICES

The essential characteristics of the goods and their respective prices are made available to the buyer on the company's websites. The customer certifies that he has received a detailed description of the delivery costs as well as the terms of payment, delivery and performance of the contract. The Seller undertakes to honour the Customer's order within the limits of available Product stocks only. Failing this, the Seller shall inform the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are summarized and confirmed when the order is validated. The parties agree that illustrations or photos of products offered for sale have no contractual value. The duration of the validity of the Products' offer as well as their prices is specified on HUAWEI AIR BLOWER's quotations. Unless otherwise specified, the rights granted hereunder are granted only to the natural person who signed the order (or the person who holds the common email address

Article 7: WARRANTY

All HUAWEI AIR BLOWER products are guaranteed for 1 year against manufacturing defects or errors from the date of purchase. Wear and damage due to negligence, abuse or failure to comply with HUAWEI AIR BLOWER instructions are not covered by the warranty. HUAWEI AIR BLOWER cannot be held liable in the event of bodily or intangible damage caused directly or indirectly by the product to a user or to the personnel operating the product, or to the public. In the event of an incident on one of our products, a report must be sent to us with photos before any intervention or action on the product.

Methods of return under the guarantee

The return request is made by contacting Huawei Air Blower Customer Service by email at contact@huawei-france.com or by phone at 01 76 54 54 50 94 which will inform the Customer of the procedures to follow. The return is at the Customer's risk. It will be up to the customer to keep any proof of return. The return costs are the responsibility of the customer, who is free to choose the shipping method.

Parcel return address: Huawei Air Blower, 6 rue Louis Delplace, 93700 Drancy, France

Upon receipt of the goods, HUAWEI AIR BLOWER carries out a diagnosis of the failure noted by the Customer. If it is an internal problem (inherent defect of the product): the replacement of the product as well as the costs of returning it to the Customer will be at HUAWEI AIR BLOWER's expense. In the case of a defect in use, the repair as well as the costs of returning the product to the Customer shall be borne by the Customer.

Article 8: TERMS OF PAYMENT

The Customer must pay the full price of his order, without discount and in cash on the date of order validation. The amount to be paid is the one indicated in the order summary (before validation of the order). In the case of payment by bank transfer and cheque, the payment will be validated upon validation by the company's bank. The average time taken for the bank to validate a transfer is 2 to 5 working days depending on the issuing country. The average time taken for a cheque to be validated by the bank is 20 days. It is recalled in the order confirmation sent to the Customer at the end of the ordering process. An invoice will also be sent to the Customer according to the conditions specifically agreed with the Customer, and will remain downloadable in his Customer Account.

In the event of payment by bank transfer or cheque, the Products remain the property of the Company until the Customer has paid their full price.

The payment of the order is made by PAYPAL or by credit card in case of cash payment. Huawei Air Blower does not collect any data relating to the Customer's bank accounts or electronic wallets. The data related to these two payment methods (bank details and Paypal) are hosted by the intermediaries concerned (Paypal and bank).

Only Town Halls are authorized to pay by administrative voucher. All goods cannot be sent without receipt of this administrative voucher.

Article 9: LATE PAYMENT

Credit may be granted to Professional Customers who request it from the company. In this case, any delay in payment in relation to the agreed settlement date shall automatically result in the application of late payment penalties equal to the interest rate applied by the European Central Bank to its most recent refinancing operation plus ten (10) percentage points, due on the day following the settlement date indicated on the invoice in the event that the amounts due are paid after that date.

In addition, any Professional Client in default of payment is automatically liable to the Company for a lump-sum indemnity for recovery costs of forty (40) euros. If the recovery costs incurred exceed the amount of this lump sum indemnity, the Company may request additional indemnification upon justification.

Article 10: RESOLUTIONAL CLAUSE

If the buyer has not paid the outstanding amounts, the sale will be automatically cancelled and may entitle HUAWEI AIR BLOWER to claim damages.

Article 11: PROPERTY RESERVATION CLAUSE

HUAWEI AIR BLOWER retains ownership of the goods sold until full payment of the price, in principal and accessories. As such, if the buyer is subject to receivership or liquidation, HUAWEI AIR BLOWER reserves the right to claim, in the context of the collective proceedings, the goods sold and unpaid.

Article 12: DELIVERY

SHIPPING COSTS

Delivery charges will be determined according to the characteristics (nature, volume, etc.) of the Products and the delivery method chosen. These costs are mentioned in the order summary and are the responsibility of the Customer.

DELIVERY TERMS AND CONDITIONS

The products are delivered to the delivery address that was indicated when the order was placed. This period does not take into account the time required to prepare the order.

DELIVERY TIMES

When the Customer orders several products at the same time, they may have different delivery times depending on the terms and conditions agreed upon at the time of sale. The Company shall inform the Customer by any means of communication of any delay in delivery of which it becomes aware. The Customer has the possibility to terminate the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code. The Seller then reimburses the product and the "one-way" expenses under the conditions of Article L 138-3 of the Consumer Code. The Seller provides a telephone contact point (cost of a local call from a fixed line) indicated in the order confirmation email to ensure the follow-up of the order.

However, the Company may not be held liable for the consequences of a delay or suspension of delivery due to a case of force majeure as defined in the article "Liability - Force majeure" of these GTCs or events beyond the control of the Company or its suppliers or resulting from the fault or error of the Customer in providing the required information.

The Seller reminds that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to the Customer. It is the Customer's responsibility to notify the carrier of any reservations regarding the delivered product. The Customer must open and check the contents of the delivered package(s), both in terms of apparent conformity and the quantity ordered. The Customer will sign a delivery note to this effect.

In the event of an apparent defect (and in particular: damaged packaging, missing, damaged or broken Products), it shall be the Customer's responsibility to:

describe precisely on the delivery note the condition of the Products (examples: "broken mirror", "colour error", "dimension error"...),
have any reservations co-signed by the carrier,
within 3 days following delivery, inform the Company, specifying its name, first name and address as well as the number of the order concerned.

The Company will communicate to the Client its agreement or refusal on the request to return the Products as soon as possible. In the event of an agreement, the return costs will be borne by the Company.

In the absence of precise and justified reservations, the delivery shall be deemed to be in conformity with the order, releasing the Company and the carrier from their obligations with regard to the delivery, without this preventing the subsequent application, where applicable, of conventional or legal guarantees.

In the event that delivery to the address indicated by the Customer is not possible (for example, an input error in the delivery address, does not live at the address indicated...), the Company will contact the Customer again to redefine the terms and conditions for making his order available.

Transfer of risks

The risk of loss, theft or deterioration of the Products is transferred to the Customer as soon as the Customer takes possession of the Products, upon delivery or collection at the point of sale.

Article 13: MAJOR FORCE

HUAWEI AIR BLOWER cannot be held liable if the non-performance or delay in the performance of one of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure refers to any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code.

Article 14: RECLAMATION

TRANSPORT CLAIMS

Any claims related to the transport or its consequences must be made to HUAWEI AIR BLOWER as well as to the transport company in question by email to contact@huawei-france.com Within 24 hours of receipt of the goods and invoice in the event of breakage or damage to materials. In the event of non-delivery, the complaint must be made within seven (7) days.

COMPLAINT ON PRODUCTS OUT OF WARRANTY

Any complaint about the quality of the products outside the guarantee offered by the Seller can only be investigated if it has been previously formulated by email to contact@huawei-france.com

Parcel return address: Huawei Air Blower, 6 rue Louis Delplace, 93700 Drancy, France

Upon receipt of the goods, HUAWEI AIR BLOWER carries out a diagnosis of the failure noted by the Customer and will send the Customer a replacement/repair estimate for validation to the Customer. The return/shipment costs as well as the repair/replacement costs are the responsibility of the Customer.

Article 15: COMPETENT COURT

Any dispute relating to the interpretation and execution of these general terms and conditions of sale is subject to French law. If no amicable settlement is reached, the dispute will be brought before the Bobigny Commercial Court (93).

Article 16: INTELLECTUAL PROPERTY

Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these properties for any reason whatsoever is strictly prohibited.

Article 17: PROTECTION OF PERSONAL DATA

In accordance with the Data Protection Act of 6 January 1978, you have the right to query, access, modify, oppose and rectify any personal data concerning you. By adhering to these general terms and conditions of sale, you consent to the collection and use of this data by us for the purpose of fulfilling this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers about products published by HUAWEI AIR BLOWER. You can unsubscribe at any time.