Coronavirus - Covid19 - Client Information

Dear customers, faced with the exceptional situation we are going through, Huawei Air Blower has adapted the work organisation of its teams to guarantee the safety of everyone while continuing its activity. Many of you have asked us about points concerning our activity. We have set out here the main points that we hope will answer your questions. Our sales teams are available on +33 (0)1 76 54 50 94 by e-mail contact@huawei-france.com or via our contact form.

-- Do you still make deliveries in France and abroad?

Yes, our logistics teams are always available to prepare your orders in accordance with the health regulations in force. Our deliveries are carried out in France and abroad. You will be informed of the follow-up of your delivery by e-mail or phone.

-- What are your delivery delays? 

Our delivery times are those announced by our various transport service providers (delivery times generally recorded today: 4 to 5 working days). Given the exceptional situation we are going through, some delays can be very occasionally extended. Each order will be the subject of a precise delivery follow-up by our sales teams.

-- Can I order by phone? 

Yes. You can choose to order by phone. Our sales team is at your disposal for any information you may require by phone +33 (0)1 76 54 50 94 and by mail. 

-- Can I order online? 

Yes. Our website Huawei Air Blower is fully operational and open to customer orders. Our sales and logistics teams ensure the preparation and follow-up of all orders placed online and offline. You will be kept informed of the follow-up of your order by mail or by phone +33 (0)1 76 54 50 94.

-- What are the terms for contactless delivery?

Our partners have also adapted to this unusual situation and have implemented contactless delivery. This system consists of :

• Maintain a minimum distance of one meter
• Drop the package in front of your door
• If necessary, confirm receipt by taking a photo of the delivery person as proof of delivery

-- Can I be delivered to my home?

Yes. The delivery address can be professional or personal. Please specify this address and additional information when you place your order on Huawei Air Blower by mail or by phone +33 (0)1 76 54 50 94.

-- Is your Customer Service reachable?

Yes. Our Customer Service is still available by mail or by phone +33 (0)1 76 54 50 94. Feel free to contact us for any question regarding an order or even product informations.

We hope to have answered all your questions and look forward to hearing from you soon!

Take care of yourself, your entourage, your loved ones and stay home,

See you soon!

Huawei Air Blower Team

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